Once you have placed an order, you will receive an email and an sms on order confirmation. Please contact us through email on CustomeService@azilla.com or call 1-800-102-8034 if you are unsure.
All orders are normally shipped within 2 business days of placing an order. Final delivery varies on bases of shipping location.
All orders are shipped with online tracking number. Express shipping is delivered in 3-5 days worldwide.
All items are shipped from Noida, Uttar Pradesh, India.
We provide Free Shipping on all National order. However, International shipping carries shipping charges.
In case the shipping address comes under a Non-Serviceable Zone (NSZ), COD facility would not be available. You would be required to Pre- pay your order. Such orders are shipped through express courier service.
Yes, you can! Gift wrap option Is available for all orders. You can just call us on our toll free number 1-800-102-8034 or email on CustomerService@azilaa.com to inform us about your requirements.
In such cases, you would be required to pre-pay your order, after which the order would be shipped through India Speed Post.
In order to cancel an entire order or a part of the order, by sending a request on CustomerService@azilaa.com or call 1-800-1028034.
An email is sent to you after the order is shipped. It contains the tracking number and details. You can also track your order by clicking on the option Track My Order on our website after logging in.
If you are having trouble reading the emails or if you haven't received any updates, please get in touch with us by dropping an email at CustomerService@azilaa.com or give us a call on 1-800-102-8034.
Certain items can be pending due to non-availability in stock. In such cases, those items will be surely shipped later.
In case you require the order on urgent bases, please kindly prepay the order and we will ship your order through India Speed Post on urgent bases.
If you cannot remember your password, Please reset your password using forgot password link on login page.
If you are facing problem in placing an order, please call us on 1-800-102-8034 and we will place an order for you through phone.
Payments are securely processed through Debit/Credit cards or Net banking.
Log in to Azilaa, Using the same email id. Once you have shortlisted the item(s) go to the payment section. The total amount will automatically showcase the price after deducting the store credit amount.
Once we have received your return order, store credit is issued against the email address given by you while placing the order.